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FAQ’s

What is Hydrological Services America’s Warranty Policy?

You can find out all of the information of Hydrological Services America’s Warranty Policy under our support tab in the Warranty Section.

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How is equipment shipped to and from Hydrological Services America?

All orders generally are shipped 4-6 weeks from acceptance of order.  Equipment shipped domestically is shipped via UPS Ground unless otherwise requested.

Contact us for more information on shipping instructions and repair requests.

Our Shipping Address is:
Attn: Matt Steagar
3550 23rd Ave S. Suite 5
Lake Worth, FL 33461

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How can I get pricing for products sold by Hydrological Services America?

The best way to get the most current pricing is to e-mail us at sales@hydrologicalusa.com or by calling us at +1 (561) 459-4876 between our office hours of 8:30am until 5:00pm eastern time, Monday - Friday.

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How can I represent Hydrological Services America?

We are always open to new companies representing our equipment.  If you are interested in representing Hydrological Services’ equipment, please contact us: sales@hydrologicalusa.com or by calling us at +1 (561) 459-4876 between our office hours of 8:30am until 5:00pm eastern time, Monday - Friday.

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Products: My WL3100 has a stated accuracy of 0.02% but it is not measuring accurately as the water level changes?

WL3100 (PDF)

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Products: How could I monitor the pump operation in a trident HS30 Hydrostatic Level Sensor?

WL2100/HS30 (PDF)

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Products: How can I set the water level on a WL2100 transducer so I do not have to add an offset in my data loger?

WL2100 (PDF)

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Products: How do I protect my equipment from transients on the power?

Transient Power Protection (PDF)

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Products: How to install the low power heater kit?

Installation Guide TBH-LP (PDF)

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Products: What is the difference between a syphoned and non-siphoned rain gauge?

Raingauges (PPS)

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Products: How can I test if my 4-20mA transducer is working or not?

ALL 4-20mA Products (PDF)

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Products: When I do a DUR on my ML1 there is no data, but the total tip count looks correct?

ML1 (PDF)

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Products: How to maintain and calibrate a TBRG rain gauge in the field?

Raingauges (PPS)

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Products: How to obtain the calibration sheet for the Redback in metric format?

RedBack (PDF)

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Products: How to obtain the calibration sheet for the Redback in imperial format?

Redback (PDF)

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Products: How to replace the Guide Sheave assembly on the Hornet?

Hornet (PDF)

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